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twoonion on Tuesday, November 25 2014, 07:10 PM

Neutrino does not install on Joomla 3.3

I have upgraded a joomla site to 3.3.6. I have been using paid version of neutrino template. After upgrade I have attempted to install latest paid neutrino version. I went to my original order confirmation email and followed link and downloaded Neutrino-Pro.j3.1-v1.4. When I attempt to install this however I receive an error saying:

JInstaller: :Install: Cannot find XML setup file

Is it only compatible with 3.1, and not 3.3?

  • Replied by twoonion on Wednesday, November 26 2014, 05:57 PM · Hide · #1
    Zahir Thank you for the quick response. I am using the file that you mentioned. If I extract the zip on my computer and look at the xml file, it looks like this:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE install SYSTEM "" PUBLIC "-//Joomla! 1.6//DTD template 1.0//EN">
    -<extension method="upgrade" client="site" type="template" version="2.5">
    <creationDate>24 May 2012</creationDate>
    <author>Zahir Mirza</author>

    Is this the right file? Should the version listed in the xml be 3.x?
    Replied by zahir on Tuesday, November 25 2014, 08:28 PM · Hide · #2
    Hi Chris,

    If you're using the template installer package, you should not be getting a "Cannot find XML setup file". This error means you may be installing something else. Can you confirm that the template file you're installing is indeed

    If you're still experiencing issues with the installation - please send me a mail at info @ with your site details and I'd be happy to look into it for you.
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